Return & Refund Policy

At Sonika Beauty World, we maintain a clear and transparent policy to ensure a fair and secure shopping experience. Refund & Exchange Policy Refund Eligibility: Refunds are only issued if the courier fails to reach the customer and the product expires. Proof Requirement: Customers must record a video while opening the parcel as proof for any claims. Return Claims: Returns must be requested within 3 days of receiving the parcel. Exchange Policy: Exchanges are allowed only for expiry date issues or quality concerns within 3 days of delivery. Product Condition: Refunds will be processed only after we receive the product in its original, unused condition. Refund Processing Time: Refunds will be initiated within 24-48 hours after the returned product is received and verified. Contact for Refunds: Customers must call our official Rapidma support numbers for any refund requests: +919675655116 Important Notice We have implemented these policies due to previous fraudulent activities. Our goal is to provide you with the best service, secure transactions, and a smooth return process while ensuring fairness for all our customers. Thank you for trusting Sonika Beauty World!