Privacy Policy

At Sonika Beauty World, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. 1. Information We Collect We may collect the following information when you interact with us: Personal Details: Name, email address, phone number, and shipping address. Payment Information: Payment details for processing transactions (handled securely via payment gateways). Order Details: Purchase history, product preferences, and interactions with our services. Device & Usage Data: IP address, browser type, and browsing activity for website improvements. 2. How We Use Your Information We use your information to: Process and fulfill your orders efficiently. Provide customer support and address inquiries. Improve our website, products, and services. Send updates, promotions, and relevant offers (with your consent). Prevent fraudulent transactions and enhance security. 3. Data Protection & Security We implement strict security measures to protect your data from unauthorized access or misuse. Payment transactions are processed via secure and encrypted gateways. We do not sell, rent, or share your personal data with third parties for marketing purposes. 4. Refund & Exchange Policy Refunds are only issued if the courier fails to reach you and the product expires. Customers must provide video proof while opening the parcel for any claims. Exchanges are allowed only for size issues and quality concerns within 4 days of delivery. 5. Your Rights & Choices You have the right to: Request access to the personal information we hold about you. Opt out of promotional emails or messages at any time. Request data correction or deletion where applicable. 6. Third-Party Links & Services Our website may contain links to third-party sites. We are not responsible for their privacy policies. Payments are processed through secure third-party payment gateways, and their policies apply. 7. Policy Updates We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of our services implies acceptance of these terms. 8. Contact Us For any privacy-related concerns or queries, please contact us at: +91-9675655116 We appreciate your trust in Sonika Beauty World and are committed to ensuring your data is secure.